Privacy policy

This privacy policy offers you an overview of the processing of your data at Rehabilitaweb. It applies to all websites, applications and other services offered and owned by Rehabilitaweb.

If you have any questions about Rehabilitaweb's Privacy Policy or data protection, you can contact our data protection team at webinfo@rehabilitaweb.es.

Please also send an email to our data protection team if you wish to exercise your right to information, data deletion or any other data protection right under Art. 15-22 of the GDPR. This includes revoking consent for marketing purposes, unsubscribing from the newsletter, etc.

In this privacy policy you will discover:

• What information does Rehabilitaweb store?
• What we do with said data and what it is needed for.
• What data protection rights and options you have.
• What technologies and data we use to personalize and adjust our services and content in order to provide you with a safe, simple, continuous and personalized shopping experience.

What technologies and data we use for advertising tasks, including the tracking technologies used.

1. What data does Rehabilitaweb process?

Rehabilitaweb offers a wide variety of services that you can use in different ways.

Depending on whether you contact us online, by phone, in person or in any other way, and which services you use, different data is generated from different sources. You share much of the information we process if you use our services or contact us, for example when you register and provide your name or email address or postal address. However, we also receive technical information about devices and access that we collect automatically as you interact with our services.

For example, this may be information about the device you are using. We collect more data through our own data analytics.

We may also obtain information about you from third parties, such as credit bureaus and payment service providers.

When we talk about “your data”, we mean personal data. This is any information that we could use to immediately identify you or in combination with other information.

Any information that does not allow us to identify you (including combining it with other information), is considered non-personal data. Non-personal data is also known as anonymous data. When we combine your personal data with anonymous data, all data in that set will be considered personal data.

If we delete personal data from any information or data set relating to you, the remaining data in that set will no longer be considered personal data. This procedure is called anonymization.

Obviously, you can say no if we ask you to provide us with certain personal information. You decide what information you provide us. However, we may not be able to provide you with the desired services (or not optimally). For example, we cannot ship packages without a delivery address. If only specific information is needed in connection with a service (mandatory information), we will notify you by proper identification.

2. What does Rehabilitaweb use my data for?

Rehabilitaweb processes your data in accordance with all applicable data protection laws. Of course, we respect the principles of data protection law for the processing of personal data. Therefore, we process your data only for the purposes described in this Privacy Policy or during data collection. These are mainly the purchase process and the provision, customization and development, as well as the security of our services.

3. Customized services

Developing and providing personalized features and services to you is our top priority. Regardless of location, time and equipment, we offer you an individual shopping experience and an offer tailored to your individual interests. The processing of your data to personalize our services is therefore an integral part of Rehabilitaweb's performance.

4. Information on websites and applications

We use your information to provide websites and applications owned by Rehabilitaweb. In addition to the device and access data associated with each use of these services, the nature of the data processed and the purposes of the processing will depend, in particular, on how you use the functions and services provided through our services. We also use the information we collect when you use our services to find out how our offer is used online.

5. Information about social media fan pages

Rehabilitaweb maintains profiles on the social networks of Facebook, Instagram and YouTube. On our fanpages, we publish and share content, offers and product recommendations. With each interaction on our fanpages or other Facebook or Instagram pages that may include content from Rehabilitaweb, the operators of the social networks record their usage behavior with cookies and similar technologies.

Fanpage operators can view general statistics about the interests and demographics (such as age, gender, region) of the fanpage's audience. If you use social networks, the social network operators determine the nature, scope and purposes of data processing in social networks.

6. Newsletter shipments and other emails:

• We offer several Newsletter services and other mailings that include:
• Inspiring content such as brand news, trends, offers, sales, categories.
• Reminders.
• Surveys and post-sale assessments.
• Personalized recommendations of items we think you might like based on your past orders and browsing behavior.

If you sign up for newsletters, you will receive some of the ones described above.

7. Who is my data sent to?

Rehabilitaweb will only transmit your data within what is permitted by Spanish or European data protection legislation. We work closely with some service providers, such as customer service providers (such as mail service providers), technical service providers (such as data center operations), or logistics companies (such as postal companies). These service providers may only process your data on our behalf under special conditions.

To the extent that we use them as a processor, the service providers may only access your data to the extent and for the period required for the provision of the respective service.

8. What privacy rights do I have?

Based on the relevant legal requirements, you have the following legal privacy rights: right to information (article 15 GDPR), right to erasure (article 17 GDPR), right to rectification (article 16 GDPR), right to limitation of processing (article 18 of the RGPD), right to data portability (article 20 of the RGPD), right to lodge complaints with a data protection authority (article 77 of the RGPD), right to revocation of the consent (article 7, paragraph 3, GDPR) and the right to object to certain data processing operations (article 21 GDPR). If you wish to exercise your data protection rights, you can contact our data protection team at any time at webinfo@rehabilitaweb.es.

9. When will my data be deleted?

We will store your personal data for as long as necessary for the purposes set out in this Privacy Policy, in particular to fulfill our contractual and legal obligations. If necessary, we will also store your personal data for other purposes, as long as the law allows us to store it for specific purposes, including for the defense of legal rights.

10. How does Rehabilitaweb protect my data?

Your personal data is transmitted securely using encryption. This applies to your order and customer login. We use the SSL (Secure Socket Layer) encryption system. In addition, we protect our websites and other systems by technical and organizational measures against the loss, destruction, access, modification or dissemination of your data by unauthorized persons.

11. Changes to this privacy policy

As we develop our websites and applications and implement new technologies to improve our service to you, changes to this Privacy Notice may be required. Therefore, we recommend that you review this privacy policy from time to time.

12. Indications about cookies

Here you can find out which cookies we use. You can find the overview of all cookies used here